Big Idea - Welcome Letter
Along with a clear and concise syllabus, another strategy to consider is a Welcome Letter.
Christie Smith, an Adjunct Professor and Instructional Designer for Lone Star College Online, emails a Welcome Letter along with her syllabus to students prior to the beginning of the semester.
"I send a letter because students are given little direction on how to access the class and how to begin. They just register for the course and wait.
If it's their first online course, they may not know what to do or where to go. Then, they fall behind quickly.
I ask my department chair to put a comment in the schedule for them to e-mail me before the first day of class, so then I have their e-mail address and can forward this on to them. Since I began doing this, I have had not one student who is unable to log in."